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ITS - PASS File Service Alerts

/alerts September 18 @ 9:40 am

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  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

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The most recent ITS Alerts affecting PASS File Service are listed below and are also published via the PASS File Service Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

green boxResolved: Webaccess authentication services are slow

Last updated on August 20, 2018 at 02:03:32 PM

This issue has been resolved, and authentication has been restored to normal functionality. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations IT SERVICE(S) more

green boxResolved: Service problems

Last updated on March 20, 2018 at 05:13:07 AM

Affected services depend upon storage and/or bladecenter hardware that lost power during scheduled power maintenance described under alert-4978 / CHG0047254. Services have been restored.

green boxResolved: WebAccess & Related Services Experiencing Slowness

Last updated on March 19, 2018 at 11:31:38 AM

Penn State IT has resolved the degradation issue with WebAccess. If you continue to experience problems, please contact the IT Service Desk at 814-865-HELP or

green boxResolved: PASS Homes Metadata Disk Replacement

Last updated on January 28, 2018 at 12:11:31 PM

Metatdata disks used by the PASS homes file systems will be replaced over several days between Jan 15 and Jan 21. The work should be transparent to PASS users more

green boxResolved: PASS and related services slow or intermittently accessible

Last updated on January 22, 2018 at 03:06:27 PM

The PASS team has implemented a GPFS restart across the cluster and services have been recovering since 2:45pm. homepage, CIFS gateway and most other services were recovered by more

green boxResolved: PASS issue

Last updated on January 17, 2018 at 03:41:50 PM

A hardware failure (bad memory DIMM) on one node had been identified as the cause of the intermittent failures with the service, some File not Found errors on, more

green boxResolved: PASS and related services slow or intermittently accessible

Last updated on January 16, 2018 at 10:15:13 PM

The conditions which lead to the disruption were identified and corrected to prevent further trouble.

green boxResolved: Network Connection Maintenance

Last updated on January 8, 2018 at 06:08:05 AM

Maintenance is complete and systems are running as expected. If you experience any further difficulties, please contact the IT Service Desk at or 814-865-HELP.

green boxResolved: PASS Gateway degraded

Last updated on December 25, 2017 at 01:23:19 PM

The PASS Gateway,, started having intermittent issues late December 24, 2017. Users of the service may have noticed issues uploading or downloading files to PASS. One of the more

green boxResolved: PASS SMB/CIFS Gateway and NFS Gateway Problem

Last updated on October 4, 2017 at 02:00:03 AM

By around 1:10am, staff determined all services were restored.

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