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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement:

ITS - WebMail Alerts

/alerts August 22 @ 5:40 am

IT Alerts by Date

Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

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The most recent ITS Alerts affecting WebMail are listed below and are also published via the WebMail Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

green boxWebMail maintenance October 23 from 5am to 7am ET

Last updated on October 22, 2018 at 09:59:51 PM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty and staff that use and IT SERVICES IMPACTED: and DATE AND TIME: The maintenance work will start at more

green boxResolved: Software Update

Last updated on October 5, 2018 at 07:03:25 AM

PEOPLE AND LOCATIONS IMPACTED: All users at all locations that use WebMail. IT SERVICE(S) IMPACTED: DATE AND TIME: The software update will run from 5:15 AM ET on 10/05/ more

green boxResolved: Penn State email is partially unavailable

Last updated on October 3, 2018 at 01:33:35 PM

This issue has been resolved, and email has been restored to normal functionality. Original Alert Information: PEOPLE AND LOCATIONS IMPACTED: Some students, faculty, and staff at all Penn State more

green boxResolved: Webaccess authentication services are slow

Last updated on August 20, 2018 at 02:03:32 PM

This issue has been resolved, and authentication has been restored to normal functionality. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations IT SERVICE(S) more

green boxResolved: WebAccess & Related Services Experiencing Slowness

Last updated on March 19, 2018 at 11:31:38 AM

Penn State IT has resolved the degradation issue with WebAccess. If you continue to experience problems, please contact the IT Service Desk at 814-865-HELP or

green boxResolved: Known Issue Impacting Webmail

Last updated on January 30, 2018 at 11:09:15 AM

Penn State IT staff was able to identify the problem and resolve the issues with Webmail around 10:41 a.m.

green boxResolved: Known Error Impacting Webmail

Last updated on January 11, 2018 at 02:41:41 PM

The Webmail service ( has been restored to normal functionality. This alert is now resolved.

green boxResolved: Network Connection Maintenance

Last updated on January 8, 2018 at 06:08:05 AM

Maintenance is complete and systems are running as expected. If you experience any further difficulties, please contact the IT Service Desk at or 814-865-HELP.

green boxResolved: Known Error impacting 2nd Factor Authentication

Last updated on January 4, 2018 at 02:54:19 PM

Penn State IT staff and the Office of Information Security (OIS) have implemented a fix for 2nd Factor Authentication (DUO) around 1 p.m. today. If you are still experiencing issues, more

green boxResolved: service in a degraded state

Last updated on October 30, 2017 at 04:30:12 PM

As of 4:22 p.m. both and were functioning normally.

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