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ITS - Phone service Alerts

/alerts September 18 @ 10:16 am

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  • green boxResolved Alert
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The most recent ITS Alerts affecting Phone service are listed below and are also published via the Phone service Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

red boxUpdate: Fraudulent Call Influx on Penn State Phones

Last updated on September 13, 2018 at 03:30:37 PM

Penn State IT has processed a block against the identified fraudulent numbers and will continue to monitor the situation. If you receive any new suspect fraudulent calls, please contact the...read more

green boxResolved: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on September 13, 2018 at 10:33:49 AM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

green boxInbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on August 9, 2018 at 11:55:26 PM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

green boxResolved: IT Service Desk and Call Center phone lines are intermittently unavailable

Last updated on August 1, 2018 at 03:40:52 PM

This issue has been resolved, and the IT Service Desk and Call Center phone lines have been restored to normal functionality. PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at...read more

red boxAll VoIP Phones will be partially unavailable.

Last updated on July 25, 2018 at 04:01:39 PM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations. IT SERVICE(S) IMPACTED: “Voice Services Maintenance Work”- As part of this scheduled work, all VoIP phones...read more

green boxResolved: Mitel Phone Service at Agriculture Extension Offices is Unavailable

Last updated on July 11, 2018 at 03:30:26 PM

This issue has been resolved, and the Mitel phone service at Agriculture Extension Offices has been restored to normal functionality. Teams from Penn State IT and the vendors continue to...read more

green boxResolved: Mitel/ I2 Telephony Services

Last updated on July 6, 2018 at 01:50:58 PM

Mitel/ I2 Telephony Services are currently impacted with inbound and outbound calls. Penn State IT is currently working with their vendors to isolate and resolve the issue. INC0868115

green boxPegula Ice Arena VOIP and SecNet Service disruption on 07/05/18

Last updated on July 3, 2018 at 12:23:55 PM

PEOPLE AND LOCATIONS IMPACTED: Staff and the ACES Group at Pegula Ice Arena who have VOIP desk phones IT SERVICE(S) IMPACTED: VOIP and SecNet services DATE AND TIME: VOIP and...read more

green boxResolved: Router Code Change At Shenango Campus

Last updated on June 26, 2018 at 07:15:48 PM

On Tuesday the 26th at 6:00 PM ENCS will be changing router code and rebooting the router. There will be a total service outage for the campus for approximately 5...read more

green boxResolved: Voice Services Maintenance Work

Last updated on June 26, 2018 at 12:00:47 PM

Tuesday morning June 26th from 5:00AM to 7:00AM, Penn State IT will perform system maintenance work. As part of this scheduled work, no impact to voice services is expected. CHG0051554...read more

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Recently Analyzed CVEs
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CVE-2018-0361clamav, debian_linux
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CVE-2018-10859debian_linux, git-annex
CVE-2018-14324glassfish_server
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CVE-2018-13832all_in_one_favicon