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ITS - Phone service Alerts

/alerts December 16 @ 1:43 pm

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IT Alerts by Service

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  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

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The most recent ITS Alerts affecting Phone service are listed below and are also published via the Phone service Alerts RSS feed. In addition to the alerts below, a list of the most recently analyzed entries in the National Vulnerability Database (NVD) is provided on the right side of this page.

red boxPenn State Voicemail System Upgrade will be Upgraded

Last updated on December 5, 2018 at 04:35:50 PM

PEOPLE AND LOCATIONS IMPACTED: All faculty and staff at all Penn State locations that use voicemail IT SERVICE(S) IMPACTED: Penn State Voicemail System Upgrade will be upgraded. DATE AND TIME:...read more

green boxResolved: Maintenance 11/20/18

Last updated on November 28, 2018 at 11:23:36 AM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: Maintenance 11/20/18: Voice Services DATE AND TIME: VoIP phones will be reset from 10:00PM...read more

red boxUpdate: Fraudulent Call Influx on Penn State Phones

Last updated on November 21, 2018 at 04:38:25 PM

The SPAM calls have continued to increase again and we continue to monitor the situation. If you receive any new suspect fraudulent calls, please contact the IT Service Desk (itservicedesk@psu.edu...read more

green boxResolved: Maintenance 11/19/18: Voice Services

Last updated on November 21, 2018 at 07:02:47 AM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, staff at all Penn State locations IT SERVICE(S) IMPACTED: Maintenance 11/19/18: Voice Services DATE AND TIME: VoIP phones will be reset from 10:00PM...read more

green boxResolved: Outage

Last updated on November 5, 2018 at 12:20:37 PM

This issue has been resolved, and the phone services for the IT Service Desk and Call Center have been restored to normal functionality. Original Alert Information: PEOPLE AND LOCATIONS IMPACTED:...read more

green boxMy.voip.psu.edu will be unavailable

Last updated on October 8, 2018 at 08:57:42 AM

PEOPLE AND LOCATIONS IMPACTED: All faculty & staff at all Penn State locations IT SERVICE(S) IMPACTED: my.voip.psu.edu will be unavailable DATE AND TIME: Access to my.voip.psu.edu will be affected from...read more

green boxmy.voip.psu.edu and Jabber client may be unavailable

Last updated on October 1, 2018 at 09:46:26 AM

PEOPLE AND LOCATIONS IMPACTED: All faculty & staff at all Penn State locations IT SERVICE(S) IMPACTED: my.voip.psu.edu and Jabber client may be unavailable DATE AND TIME: Access to phone and...read more

green boxResolved: All VoIP Phones will be partially unavailable.

Last updated on October 1, 2018 at 09:41:51 AM

PEOPLE AND LOCATIONS IMPACTED: All students, faculty, and staff at all Penn State locations. IT SERVICE(S) IMPACTED: “Voice Services Maintenance Work”- As part of this scheduled work, all VoIP phones...read more

green boxResolved: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on September 13, 2018 at 10:33:49 AM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

green boxInbound and Outbound Voice services for Mitel/I2 customers will be unavailable

Last updated on August 9, 2018 at 11:55:26 PM

PEOPLE AND LOCATIONS IMPACTED: All staff at Penn State Ag Extension Offices IT SERVICE(S) IMPACTED: Inbound and Outbound Voice services for Mitel/I2 customers will be unavailable DATE AND TIME: Inbound...read more

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