People | PSU | Departments
Skip to contentSkip to search

NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Zoom may be unavailable

/alerts

IT Alerts by Date


Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Zoom may be unavailable

Last updated on January 9, 2019 at 2:39PM

Update on January 9, 2019 at 2:39PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Zoom

DATE AND TIME:
The issue began at 12:20PM ET on 01/09/19, Resolved at 2:30PM EST

NOTES:
Users may experience errors when trying to connect to Zoom meetings.

TECHNICAL INFORMATION:
This issue has been resolved, Zoom has been restored to normal functionality.

RECORD #:
INC1025170

Update on January 9, 2019 at 2:02PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Zoom

DATE AND TIME:
The issue began at 12:20PM ET on 01/09/19, The vendor has not released an estimated time of repair.

NOTES:
Users may experience errors when trying to connect to Zoom meetings.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1025170

For information about the status of the issue from our vendor, please visit https://status.zoom.us/

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Zoom

DATE AND TIME:
The issue began at 12:20PM ET on 01/09/19, The vendor has not released an estimated time of repair.

NOTES:
Users may experience errors when trying to connect to Zoom meetings.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC1025170

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Zoom
  • Locations affected:
    All locations
  • Began on:
    January 9, 2019 at 12:20PM
  • Issue Resolved:
    January 9, 2019 at 2:38PM