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IT Alert - Canvas maintenance to take place October 10 from 5:00 a.m. to 7:00 a.m. ET

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Canvas maintenance to take place October 10 from 5:00 a.m. to 7:00 a.m. ET

Last updated on October 9, 2018 at 4:39PM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty and staff at all Penn State locations

IT SERVICE(S) IMPACTED:
Canvas maintenance to take place October 10 from 5:00 a.m. to 7:00 a.m. ET

DATE AND TIME:
Canvas will be affected from 5:00 AM ET on 10/10/2018 until 7:00 AM ET on 10/10/2018

NOTES:
Penn State Enterprise IT performs regular updates to address minor issues within Canvas to ensure the best possible user experience. The next regular update will happen on Wednesday, October 10 during the scheduled maintenance window between 5 and 7 a.m. ET. Details on this update can be found at https://tinyurl.com/CanvasPacks.

During this time, Penn State’s custom functionality (tools with a PSU shield) within Canvas will be unavailable

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0054813

For more information, please contact LMS Support (lmssupport@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Canvas
  • Locations affected:
    All locations
  • Issue Resolved