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IT Alert - Resolved: Several Services are unavailable due to network upgrade

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Resolved: Several Services are unavailable due to network upgrade

Last updated on October 6, 2018 at 2:03PM

Update on October 6, 2018 at 2:03PM

This issue has been resolved, and all impacted services have been restored to normal functionality.

Update on October 6, 2018 at 12:09PM

Teams from Penn State IT have restored access to the affected services, (CPR, DIMC, LionPath, I2, accounts.psu.edu, and meeting.psu.edu). Services were unavailable or partially unavailable from approximately 2:30am until 11:00am on 10/6/2018. Penn State IT continues to monitor the status of the affected services at this time.

Update on October 6, 2018 at 10:23AM

Services currently affected are CPR, DIMC, LionPath, I2, accounts.psu.edu, and meeting.psu.edu. Users may experience intermittent service outages with the the listed applications.

Update on October 6, 2018 at 9:16AM

The estimated resolution for this issue has been changed to 11:30am ET
on 10/06/2018.

Update on October 6, 2018 at 7:50AM

Updated time to repair to 9:30am 10/6/18

Original Alert

Network upgrades are taking longer than expected, and have effected more services than originally anticipated. Technicians are working on the problems and will restore services as soon as possible. More updates will follow.

This is in reference to CHG054664

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Unscheduled Maintenance or Upgrade
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    October 6, 2018 at 2:00AM
  • Issue Resolved:
    October 6, 2018 at 2:01PM