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IT Alert - ENCS web forms will be unavailable

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ENCS web forms will be unavailable

Last updated on September 11, 2018 at 11:28AM

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
ENCS web forms will be unavailable

DATE AND TIME:
ENCS forms found at http://www.encs.psu.edu (including ENCS Service Request, Card Access Request, DNS Request, and Network Contact List), will be affected from 5:00 AM ET on 09/12/2018 until 6:00 AM ET on 09/12/2018

NOTES:

The main ENCS website will be unaffected by the issue.

TECHNICAL INFORMATION:

ENCS web forms found at https://webapps.tns.its.psu.edu will experience several brief outages during the IT maintenance window. Pages will not load and the browser may report the server is not responding. This is planned maintenance to update supported security protocols.

This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0053785

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


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Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    Miscellaneous
    ENCS Webforms
  • Locations affected:
    All locations
  • Issue Resolved