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IT Alert - Resolved: Internet service is partially unavailable

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Resolved: Internet service is partially unavailable

Last updated on July 7, 2018 at 6:27PM

Update on July 7, 2018 at 6:27PM

This issue has been resolved, and internet service has been restored to normal functionality.

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
Some students at all Penn State residence halls

IT SERVICE(S) IMPACTED:
Internet service (wireless and ethernet)

DATE AND TIME:
Issue began at 4:30pm ET on 07/07/18

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #:
INC0868773

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


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Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Network
  • Locations affected:
    All locations
  • Began on:
    July 7, 2018 at 4:30PM
  • Issue Resolved:
    July 7, 2018 at 6:26PM