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NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Outage: Box is partially unavailable

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Resolved: Outage: Box is partially unavailable

Last updated on April 3, 2019 at 3:02PM

Update on April 3, 2019 at 3:02PM

This issue has been resolved, and Box has been restored to normal functionality.


Original Alert:
People and Locations Impacted:
All students, faculty, and staff at all Penn State locations

IT Service(s) Impacted:
Box access and file downloads

Date and Time:
Issue began at 1:20pm ET on 04/03/19.

Notes:
You can find more information https://status.box.com/.

Technical Information:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

Record:
INC1103415

Original Alert

People and Locations Impacted:
All students, faculty, and staff at all Penn State locations

IT Service(s) Impacted:
Box access and file downloads

Date and Time:
Issue began at 1:20pm ET on 04/03/19.

Notes:
You can find more information https://status.box.com/.

Technical Information:
This alert will be updated as new information becomes available.
Penn State IT users can view additional details in ServiceNow.

Record:
INC1103415

For more information, please contact IT Service Desk (itservicedesk@psu.edu or 814-865-HELP).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Service Degradation
  • Services affected:
    Box
  • Locations affected:
    All locations
  • Began on:
    April 3, 2019 at 1:20PM
  • Issue Resolved:
    April 3, 2019 at 2:01PM