People | PSU | Departments
Skip to contentSkip to search

NOTICE: IT Alerts has been shut down as of April 17, 2019 00:00 Eastern.   Replacement: https://pennstate.service-now.com/sp?id=services_status

IT Alert - Resolved: Maintenance: PASS may be slow on 4/9 - 4/10

/alerts

IT Alerts by Date


Info about the IT Alerts Replacement

  • red boxCurrent Alert
  • green boxResolved Alert
  • orange boxFuture Alert

Resolved: Maintenance: PASS may be slow on 4/9 - 4/10

Last updated on April 11, 2019 at 9:09AM

Update on April 10, 2019 at 5:15PM

UPDATE:
Home spaces (/pass/users) is complete. Sofware (/pass/os) will be finished on 04/11/2019 at 7:00 AM ET.


UPDATE:
This maintenance has been delayed and will begin at 10:00 PM ET on 04/09/2019 and end at 7:00 AM ET on 04/10/2019.


Original Alert:

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
PASS may be slow on 4/8 - 4/9

DATE AND TIME:
PASS may be affected from 10:00 PM ET on 04/08/2019 until 7:00 AM ET on 04/09/2019.

NOTES:
Non-disruptive maintenance affecting user home spaces (/pass/users) and software (/pass/os) will be applied to PASS to update the hardware overnight. Access may be slow at times but should otherwise remain available. Other areas in PASS should be unaffected.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0059173

For more information, please contact IT Service Desk (itservicedesk@psu.edu).
Original alert

Update on April 9, 2019 at 2:11PM

UPDATE:
This maintenance has been delayed and will begin at 10:00 PM ET on 04/09/2019 and end at 7:00 AM ET on 04/10/2019.


Original Alert:

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
PASS may be slow on 4/8 - 4/9

DATE AND TIME:
PASS may be affected from 10:00 PM ET on 04/08/2019 until 7:00 AM ET on 04/09/2019.

NOTES:
Non-disruptive maintenance affecting user home spaces (/pass/users) and software (/pass/os) will be applied to PASS to update the hardware overnight. Access may be slow at times but should otherwise remain available. Other areas in PASS should be unaffected.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0059173

For more information, please contact IT Service Desk (itservicedesk@psu.edu).

Original Alert

PEOPLE AND LOCATIONS IMPACTED:
All students, faculty, staff at all Penn State locations

IT SERVICE(S) IMPACTED:
PASS may be slow on 4/8 - 4/9

DATE AND TIME:
PASS may be affected from 10:00 PM ET on 04/08/2019 until 7:00 AM ET on 04/09/2019.

NOTES:
Non-disruptive maintenance affecting user home spaces (/pass/users) and software (/pass/os) will be applied to PASS to update the hardware overnight. Access may be slow at times but should otherwise remain available. Other areas in PASS should be unaffected.

TECHNICAL INFORMATION:
This alert will be updated as new information becomes available. Penn State IT users can view additional details in ServiceNow.

RECORD #: CHG0059173

For more information, please contact IT Service Desk (itservicedesk@psu.edu).


NOTE: Historic alerts such as this may be visible for a limited time. For latest alerts, see https://pennstate.service-now.com/sp?id=services_status

Impact Information

  • Incident Type:
    Scheduled Maintenance or Upgrade
  • Services affected:
    PASS File Service
  • Locations affected:
    All locations
  • Began on:
    April 9, 2019 at 10:00PM
  • Issue Resolved:
    April 11, 2019 at 9:09AM